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Jeff Ng

Jeff has been working in software and technical support for over 15 years, and has intimate knowledge of our client portfolio and product suite. He's passionate about diagnosing performance issues within SQL Server databases and specialises in migrating software to the cloud or on-premise infrastructure. He offers extensive support for our clients ever-changing needs.

10 Best Practices To Enforce Quality in Your QA Teams

In today’s competitive market, ensuring product or service quality is vital for customer satisfaction and loyalty. A key aspect...

Jeff Ng 6th June 2023

How to test your APIs – Best Practices

API (Application Programming Interface) testing is an essential part of the software development process, as it helps make sure...

Jeff Ng 24th February 2023

What is Stress Testing?

Stress testing is an important step in the Software Development Life Cycle (SDLC) as it can help you understand...

Jeff Ng 31st August 2022

Does SSRS Report Manager load slowly or is it me?

During my 13-year career, I’ve been involved in some pretty obscure software issues. One particular nightmare that springs to...

Jeff Ng 15th May 2020