How our Travel Reservation Platform will Support your Business

Extrali will support your entire value stream, helping you to manage owners, properties, guests, and suppliers.

The Extrali technology eco-system features a suite of APIs, including a secure web service, a high-performance .NET REST API, and a .NET API module. These APIs allow you to integrate Extrali’s critical reservation system data into your customer-facing websites, self-service portals and third-party applications, as well as other business-critical systems such as data lakes and finance systems.

To ensure your web search, performance, and booking conversions are fully optimised, Extrali includes a dynamic cache of pricing and availability. This cache can also be used to share availability with third-party partners and popular booking engines, helping you to reach a wider audience and maximise occupancy rates.

The core functionality of the back-office reservation platform includes property and inventory management, pricing and availability, booking management and payments, and post-sales processes and reporting. Pricing elements, such as base prices, discounts, and extras, can be managed natively or through integrations with third-party platforms.

Additionally, Extrali can be used to manage and maintain supplier and owner contracts, including automatically calculating and processing owner payments, expediating the process.

We’ll ensure that your custom booking flows are supported and integrated with Microsoft 365, call management systems, and address lookup providers, improving customer service, reducing the average call handling time, and driving efficiency in the contact centre.

We’ll integrate with your third-party payment gateways to process guest payments, repeats, and refunds safely and securely whilst ensuring ongoing compliance with PCI and PSD2.

Other popular third-party integrations include CRM platforms, membership systems, flights, rail, ferry, and hotel providers.

We’ll ensure that your contactless capabilities are fully supported and can integrate with custom dashboards running on mobile or tablet devices to improve customer service.

The ability to adapt to a rapidly changing market is critical, and this particularly important in the travel industry. As a bespoke travel reservation platform that is tailored to your individual business needs, Extrali will allow you to quickly adapt to changes in circumstances, offering the flexibility to add new features and functionality to support growth. Most recently, Koderly has worked with our customers to enhanced many of the self-service capabilities of Extrali by automating refunds, cancellations, and booking moves through online portals.